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Privacy Notice

Data processing on this website

We automatically collect and store in our "Server Log Files" information that your browser transmits to us. These are, for example: browser type/version, operating system used, host name of the accessing computer (IP address), time of the server request, website called up.

These data cannot be assigned to specific persons. These data is not combined with other data sources; it is automatically evaluated for statistical purposes and automatically deleted after seven days.

This data collection is carried out in accordance with Art. 6 Para. 1 DSGVO and serves our interest for a trouble-free operation of our website and a correct presentation and improvement of our offers.

The hosting of this website and the processing of all data transmitted via this website is carried out on our behalf by a web hosting service provider in Germany.

Session Cookies

So you can order on our website and your order can be collected in a shopping basket, we use so-called session cookies. Session cookies are small pieces of information that are stored in the main memory of the visitor's computer. A randomly generated unique identification number, a so-called session ID, is stored in a session cookie. A session cookie also contains information about its origin and the storage period. These session cookies cannot store any other data. With the Session-ID your orders are put together in your shopping cart.

Session cookies are automatically deleted as soon as the browser is closed.

Matomo

This website uses the Matomo software for statistical analysis of visitor access. This uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is stored on our server. The IP address is made anonymous immediately after processing and before it is stored. To prevent tracking, you can activate the "Do Not Track" setting in your browser settings.

Google Adwords

If you reach our website via an ad placed on Google, we use Google Conversion Tracking. Google places a cookie on your computer. Google uses cookies to create conversion statistics for Adwords customers. In this way, Google Adwords customers receive statistical information such as the number of users who clicked on an ad or visited the page marked with the Conversions tag. However, this information does not allow personal identification of users.

If you do not wish to participate in tracking, you can configure this in your browser - either by completely deactivating the setting of cookies or by blocking cookies from the "googleadservices.com" domain.

SSL Encryption

In order to protect the security of all data you provide on our website, we use state-of-the-art encryption methods.

Contact form

You can contact us quickly and easily using our contact form. By submitting the contact form, the data you provide will be electronically transmitted to us and stored for the purpose of processing and responding to your inquiry.

 Registering a customer account and ordering on our website

When you open or order an account with us, we need the following information:

  • Your name, invoice and delivery address as well as your e-mail address.
  • Payment details such as bank details when using the direct debit procedure

If necessary, further data may be collected which you may voluntarily provide to us. Mandatory fields with information that we need to process your request or order are marked accordingly.

We use this information in accordance with Art. 6 Para. 1 DSGVO to process the contracts concluded with you or to process your enquiries.

The data you transmit to us will be stored in your online customer account and can be viewed there at any time with your e-mail address and password.

You can also change the data stored in your customer account at any time.

You can also have your online customer account deleted at any time. Simply contact us using the contact details given in our imprint.

Newsletter

You also have the possibility to subscribe to our newsletter. You can activate and deactivate this at any time in your customer account area.

Furthermore, you can object to the use of your e-mail address for receiving the newsletter at any time (e.g. also by telephone or in writing) without incurring any costs other than the transmission costs according to the basic rates.

Mailings

In order to send you offers and information on our products by post, we use your first and last name and your postal address in accordance with Art. 6 Para. 1 DSGVO. For this purpose we use a service provider who takes over the addressing and dispatch of the mailings for us and to whom we pass on the necessary data for this purpose. The data will only be used for this purpose in accordance with the order data processing agreement with the service provider and will then be deleted by the service provider.

You have the right to object to the use of your data for this purpose at any time. Just send a message to the contact details given in our imprint.

Right to information, correction, deletion or blocking of your data

Your data will only be stored for as long as necessary for the respective purpose of use or as required by legal storage obligations. After expiry of the legally prescribed storage periods, your data will be deleted or blocked in accordance with legal requirements.

You have the right to receive information about your personal data stored by us at any time.

In addition, you have the right to have your data corrected, blocked or - with the exception of cases in which this runs again to legal storage obligations - deleted.

You can change or revoke your consent at any time with effect on the future.

Simply contact us using the contact details given in our imprint.

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