" Great products and service! Will definitely buy again.
" Excellent customer service, top products and fast delivery!
" I trust this supplier because always send the goods in time, or before the delivery target,so I recommaned to use and trust Kosmetik.com shop, I really pleased with their loality to the customer like me. Thanks for your service.
" Delivery went fast Products Are good
" I always use high quality skin care ranges but this company did a wonderful job in wrapping the products in very pretty wrapping paper and yellow bow. The thoughtfulness of enclosing a mask and samples of other products showed so much kindness. We are all going through such difficult times, so I valued the thought behind the goods - which helped so much to make me feel special. Elizabeth B (UK)
" I am very satisfied with service! Best online shop for cosmetics!
" The delivery was really quick given the current situation and through follow up re: same
" The products I ordered came speedily, without fuss. They were beautifully wrapped in yellow tissue paper with a pretty sticker on. A lovely personal touch. Danke schon.
» Home» Categories

The available languages for the contract are english and german. You can switch between languages by clicking on the flags at the top-right navigation box.

General Terms and Conditions

1. Shipping Area

We ship inside Germany, to EU member states and to switzerland.

2. Conclusion of contract and prices

The product presentation in our shop is a non-binding catalogue. By clicking on the order button in our online shop you place a binding order for the items in your shopping cart. Immediately after completion of the order you will receive a confirmation of receipt of the order by e-mail.

The time of conclusion of the contract depends on the method of payment you choose:

Cash on delivery, SEPA direct debit, purchase on account:
We accept your order by shipping the goods within the period specified on the product or by a separate declaration of acceptance.

Advance payment by bank-transfer:
We accept your order by transmitting the transfer data together with the confirmation of receipt of the order by e-mail.

SOFORT Payment / KLARNA Sofort
After completing your order, you will be redirected to the payment service provider's website. The contract is concluded upon completion of the payment.

Paypal, Credit Card Payment:
During the ordering process, you will be asked to provide your payment information. Clicking on the order button completes the payment process and the contract is concluded.

All prices are gross prices including the statutory value added tax.

3. Reservation of title

Any goods delivered shall remain our property until they have been paid in full.

4. SEPA Direct-Debit:

The minimum notice period for information prior to collection of a due payment (advance notice) is one working day.

 


Additional information for customers:

How to save the contract information:

You will automatically receive an order confirmation email after completing the order. This order confirmation email will contain your order details and our Terms and Conditions. You can easily print out or save this information with your e-mail program. You can also archive your order details, by saving the summarized data of your order  on the last page of the order process with your browser. There you will also find the Terms and Conditions available for download
in PDF format.

Liability for defects.

The statutory defect liability applies.

Information about EU regulation on online resolution for consumer disputes.

The European Commission provides a platform for online dispute resolution (OS). It can be reached with the following link:

https://ec.europa.eu/odr

Our e-mail address for contact regarding this topic is shop@mehr-kosmetik.de